Refund policy

RETURN & REFUND POLICY

We hope you love your Summer Fridays products. However, we understand that sometimes things don’t work out.

RETURNS

We accept returns on new or gently used items purchased directly from www.SummerFridays.com and our official TikTok Shop within 30 days of purchase.

If you purchased a product from one of our authorized retail partners, please follow that retailer’s return policy.

Please note that all gift cards and select merchandise purchased on SummerFridays.com are final sale.

HOW TO PLACE A RETURN

To return an item, please access our Return Portal and enter the email address used to place your order along with your shipping ZIP code.

Once you access the Return Portal, select the item you would like to return and choose the reason for your return.

RETURN PROCESSING

Please allow 5–8 business days for your refund to be processed after your returned items have been received by our team.

All refunds will be issued to the original payment method.

Original shipping fees are non-refundable.

WRONG PRODUCT

If you receive the wrong product, please contact our Customer Care Team. We will be happy to assist with an exchange, refund, or replacement.

DAMAGED PRODUCT

If you receive a damaged product, please contact our Customer Care Team and provide an image of the damaged product so that our team can review it.

SETS, KITS AND DUOS

We are unable to partially refund or credit individual items from a set or kit.

All kits, gift sets, and duos must be returned with all items included in the kit in order to receive a refund or credit.

EXCHANGES

Exchanges are available on select items purchased from SummerFridays.com.

To determine whether your item is eligible for an exchange, access the Return Portal and enter your order information.

AUTHORIZED RETAILERS

If you purchased a Summer Fridays product from an authorized retailer, please contact the retailer directly for assistance.

Our Customer Care Team is unable to refund or replace products purchased through other authorized retailers.

INTERNATIONAL RETURNS

For Canada and the United Kingdom, please contact our Customer Care Team to have a return label issued.

For Germany and France, consumers have a 14-day statutory right of withdrawal.

CONTACT

Summer Fridays
Email: help@summerfridays.com